Author Archive | MyEmailProgram Admin

Exclude Module Feature Added

We have finished installing and testing a new exclude feature. This new feature will allow you to exclude contacts that are on List B when sending an email campaign to List A. If there are contacts on both lists they will be excluded from the send. A similar exclude feature is added in the import […]

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Bounce Reporting Fixed

In early January we discovered that while the server was reporting on bounces, they were not being reported back to the user interface or being marked as bounced at the contact record level. This has been repaired. Due to this, you will likely see a high number of bounces on your next send to each […]

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System Outage

From December 2nd to 5th we had site and application wide outages. The server required significant emergency maintenance in order to get the application back online. During this period data was not lost or compromised however, when the application is down it is unable to record opens or clicks from campaigns. The issue has been […]

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