Support
Step-by-step guides, plugin documentation, and answers to common questions about MyEmailProgram.
Start here
Go straight to your MyEmailProgram dashboard.
Inside your dashboard, click the help link in the top-right corner for answers on every feature.
Install, connect, and sync customers and orders to your lists.
Add MyEmailProgram signup forms to your WordPress site.
Developers
Endpoints, authentication, and copy-and-paste examples for working with your account through the API.
Set up a secure API key with the right permissions and IP restrictions.
Connect your AI tool of choice to MyEmailProgram through our secure API.
Guides
Practical answers on deliverability, setup, and getting more from your email.
Hard bounces, soft bounces, and suppression lists explained, including how MyEmailProgram handles them automatically and why to bring your old platform’s suppression list when you switch.
A new dedicated IP has no sending reputation. Here’s how to warm it up with a gradual sending schedule, what to watch along the way, and when to slow down.
Preheader text is the preview line subscribers see right after your subject line. Here’s why it matters, how to write a good one, and how to set it in MyEmailProgram.
List-Unsubscribe headers put an Unsubscribe button right next to your name in Gmail, Yahoo, and Outlook. Here’s why inbox providers require them, why subscribers appreciate them, how they cut spam complaints, and how to turn them on in MyEmailProgram.
Customers: reach out to Jacob directly using the contact information you already have.
Not a customer yet? Send us a message and we’ll get back to you.
