The Blog

28
Jul

New Support Ticket System Live

We have finished testing a new support ticket system for our current customers. The new interface makes it much easier to engage with our support staff and report any bugs or issues you have with the application. There are two ways to submit a support ticket.

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25
Jul

Date Picker Bug Resolved

Fix has been applied to resolve a user reported bug when using the date picker tool. Shouldn’t be any additional issues.

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22
Jul

Now Use MyEmailProgram From a Mobile Browser

You can’t always be at your desk and now it is easier than ever to manage your campaigns and subscribers on the go. Recently we rolled out a new function to MyEmailProgram.com that gives you a mobile friendly interface when accessing the application from your mobile phone.

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08
Jul

How to Add Glyphs to Subject Lines

Unicode symbols are often call Glyphs and they draw a lot of attention in a subject line when used on occasion to draw a little extra attention. There are thousands and thousands of available Glyphs that you can use.

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18
Jun

Send RSS Feeds Via Email

You can invite blog readers to subscribe to hourly, daily, or weekly digests of updates from your blog. Manage subscribers, email campaigns, and stats the same way you already do with MyEmailProgram.

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13
Jun

Add Subscribers Via Paste Feature Added

Have you ever had a large number of email addresses you needed to add to a contact list that were on your computer clipboard? Perhaps a text file or some other source of contacts that didn’t come nice and pretty in a CSV file? With this new feature you can simply paste contacts into an […]

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04
Jun

Proven Subject Line Types for Increased Open Rate

In looking at our own data and when weighing in with other industry experts like Digital Marketer we have nailed down 4 core types of subject line copy that consistently drive the top results.

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01
Jun

Exclude Module Feature Added

We have finished installing and testing a new exclude feature. This new feature will allow you to exclude contacts that are on List B when sending an email campaign to List A. If there are contacts on both lists they will be excluded from the send. A similar exclude feature is added in the import […]

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03
Jan

Bounce Reporting Fixed

In early January we discovered that while the server was reporting on bounces, they were not being reported back to the user interface or being marked as bounced at the contact record level. This has been repaired. Due to this, you will likely see a high number of bounces on your next send to each […]

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05
Dec

System Outage

From December 2nd to 5th we had site and application wide outages. The server required significant emergency maintenance in order to get the application back online. During this period data was not lost or compromised however, when the application is down it is unable to record opens or clicks from campaigns. The issue has been […]

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